Privacy Policy

Information we collect

When you request an appointment, we may collect your name, mobile phone number, email address, requested services, preferred date and time, appointment notes, language preference, optional hair photographs you choose to attach, and your optional SMS consent choice.

Website analytics and campaign information

We may use website analytics and advertising measurement tools, such as Google Analytics, Google Ads and Meta Pixel, to understand visits, appointment requests, calls, texts, directions requests and campaign performance. These tools may collect device, browser, approximate location, page-view, referral and campaign information, including UTM parameters and cookie or similar identifiers where enabled.

We use this information to improve the website, measure marketing effectiveness and understand which services and pages are useful to visitors. You can limit cookies or similar technologies through your browser and applicable platform settings.

Hair photographs

You may optionally attach current photographs of your hair to an appointment request. These photographs are used only to help Anna review your hair, prepare for a consultation, understand the requested service and communicate about scheduling. Uploaded photographs are stored privately and are not displayed publicly or used in marketing without separate permission.

How we use information

We use your information to process appointment requests, communicate about scheduling, confirm or update appointments, send requested appointment reminders, provide customer support, improve the website, measure campaign performance and maintain business records.

SMS privacy

If you opt in, message frequency varies and is typically up to two messages per appointment: one confirmation and one reminder. Message and data rates may apply. Reply STOP to opt out or HELP for assistance.

Service providers

We use trusted service providers to operate the website, store appointment data, deliver email, send SMS and provide analytics or advertising measurement. These providers may process information only as necessary to perform services for Anna Sunny Beauty LLC and under their own applicable privacy terms.

Retention and security

We retain appointment and website information only as reasonably necessary for scheduling, customer service, analytics, legal, tax, and operational purposes. We use reasonable safeguards, but no internet service can guarantee absolute security.

Your choices

• SMS consent is optional and is not required to request an appointment.
• Reply STOP to stop SMS messages.
• Reply HELP or contact us for assistance.
• Use browser or platform settings to limit cookies and advertising measurement.
• You may contact us to request correction or deletion of your information, subject to legal retention requirements.

Contact

Anna Sunny Beauty LLC
Sunny Isles Beach, Florida
Phone: 305-724-2400
Email: annasunnyapp@gmail.com